Not able to register phone number on self-hosted Signal Server (Connection Error)












0















Issue



We have a self-hosted Signal-Server which runs and works fine for Android Clients (signal-android). With the iOS app (singal-iOS) there is a issue when trying to register a phone number. After pressing "Register" in the first screen, the error



Signal was unable to connect to the internet. Please try again.



appears.



Here is the Xcode log



2019-01-19 19:10:10:818 Signal[68612:16164580] [TSNetworkManager.m:104 -[TSNetworkManager makeRequestSync:completionQueue:success:failure:]]: Making Non-UD request: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
2019-01-19 19:10:10:919 Signal[68612:16161863] [TSNetworkManager.m:264 +[TSNetworkManager logCurlForTask:]]: curl for failed request: curl -v -k -X GET -H 'User-Agent: Signal/2.33.1 (iPhone; iOS 12.1; Scale/3.00)' -H 'Accept-Language: en;q=1, de-AT;q=0.9' https://example.com/v1/accounts/sms/code/+12345678911111?client=ios
2019-01-19 19:10:10:920 Signal[68612:16161863] [TSNetworkManager.m:299 +[TSNetworkManager errorPrettifyingForFailureBlock:request:]_block_invoke]: The network request failed because of a connectivity error: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
2019-01-19 19:10:10:920 Signal[68612:16161863] [TSAccountManager.m:343 -[TSAccountManager registerWithPhoneNumber:success:failure:smsVerification:]_block_invoke]: Failed to request verification code request with error:Error Domain=SignalServiceKit.TSNetworkManager Code=0 "Signal was unable to connect to the internet. Please try again." UserInfo={NSUnderlyingError=0x7b0c000877e0 {Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLStringKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, NSErrorFailingURLKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, _NSURLErrorRelatedURLSessionTaskErrorKey=(
"LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>"
), _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>, NSLocalizedDescription=cancelled}}, NSLocalizedDescription=Signal was unable to connect to the internet. Please try again., NSLocalizedRecoverySuggestion=Please check if you are online and try again.}
2019-01-19 19:10:10:926 Signal[68612:16161863] [UIApplication+OWS.swift:21 findFrontmostViewController(ignoringAlerts:)]: findFrontmostViewController: <UIWindow: 0x7b5c00001500; frame = (0 0; 375 812); autoresize = W+H; gestureRecognizers = <NSArray: 0x7b0c0007edb0>; layer = <UIWindowLayer: 0x7b0800066b20>>
2019-01-19 19:11:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
2019-01-19 19:12:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
2019-01-19 19:13:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
2019-01-19 19:14:10:922 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
2019-01-19 19:14:48:987 Signal[68612:16161863] [OWSDisappearingMessagesJob.m:353 -[OWSDisappearingMessagesJob fallbackTimerDidFire]]:
2019-01-19 19:14:48:988 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:145 -[OWSDisappearingMessagesJob runLoop]]: in runLoop
2019-01-19 19:14:48:992 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:135 -[OWSDisappearingMessagesJob deleteExpiredMessages]]: Removed 0 expired messages
2019-01-19 19:14:48:993 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:157 -[OWSDisappearingMessagesJob runLoop]]: No more expiring messages.
2019-01-19 19:15:10:923 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:


As described, the Android app we compiled from source works fine.










share|improve this question



























    0















    Issue



    We have a self-hosted Signal-Server which runs and works fine for Android Clients (signal-android). With the iOS app (singal-iOS) there is a issue when trying to register a phone number. After pressing "Register" in the first screen, the error



    Signal was unable to connect to the internet. Please try again.



    appears.



    Here is the Xcode log



    2019-01-19 19:10:10:818 Signal[68612:16164580] [TSNetworkManager.m:104 -[TSNetworkManager makeRequestSync:completionQueue:success:failure:]]: Making Non-UD request: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
    2019-01-19 19:10:10:919 Signal[68612:16161863] [TSNetworkManager.m:264 +[TSNetworkManager logCurlForTask:]]: curl for failed request: curl -v -k -X GET -H 'User-Agent: Signal/2.33.1 (iPhone; iOS 12.1; Scale/3.00)' -H 'Accept-Language: en;q=1, de-AT;q=0.9' https://example.com/v1/accounts/sms/code/+12345678911111?client=ios
    2019-01-19 19:10:10:920 Signal[68612:16161863] [TSNetworkManager.m:299 +[TSNetworkManager errorPrettifyingForFailureBlock:request:]_block_invoke]: The network request failed because of a connectivity error: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
    2019-01-19 19:10:10:920 Signal[68612:16161863] [TSAccountManager.m:343 -[TSAccountManager registerWithPhoneNumber:success:failure:smsVerification:]_block_invoke]: Failed to request verification code request with error:Error Domain=SignalServiceKit.TSNetworkManager Code=0 "Signal was unable to connect to the internet. Please try again." UserInfo={NSUnderlyingError=0x7b0c000877e0 {Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLStringKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, NSErrorFailingURLKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, _NSURLErrorRelatedURLSessionTaskErrorKey=(
    "LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>"
    ), _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>, NSLocalizedDescription=cancelled}}, NSLocalizedDescription=Signal was unable to connect to the internet. Please try again., NSLocalizedRecoverySuggestion=Please check if you are online and try again.}
    2019-01-19 19:10:10:926 Signal[68612:16161863] [UIApplication+OWS.swift:21 findFrontmostViewController(ignoringAlerts:)]: findFrontmostViewController: <UIWindow: 0x7b5c00001500; frame = (0 0; 375 812); autoresize = W+H; gestureRecognizers = <NSArray: 0x7b0c0007edb0>; layer = <UIWindowLayer: 0x7b0800066b20>>
    2019-01-19 19:11:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
    2019-01-19 19:12:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
    2019-01-19 19:13:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
    2019-01-19 19:14:10:922 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
    2019-01-19 19:14:48:987 Signal[68612:16161863] [OWSDisappearingMessagesJob.m:353 -[OWSDisappearingMessagesJob fallbackTimerDidFire]]:
    2019-01-19 19:14:48:988 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:145 -[OWSDisappearingMessagesJob runLoop]]: in runLoop
    2019-01-19 19:14:48:992 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:135 -[OWSDisappearingMessagesJob deleteExpiredMessages]]: Removed 0 expired messages
    2019-01-19 19:14:48:993 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:157 -[OWSDisappearingMessagesJob runLoop]]: No more expiring messages.
    2019-01-19 19:15:10:923 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:


    As described, the Android app we compiled from source works fine.










    share|improve this question

























      0












      0








      0








      Issue



      We have a self-hosted Signal-Server which runs and works fine for Android Clients (signal-android). With the iOS app (singal-iOS) there is a issue when trying to register a phone number. After pressing "Register" in the first screen, the error



      Signal was unable to connect to the internet. Please try again.



      appears.



      Here is the Xcode log



      2019-01-19 19:10:10:818 Signal[68612:16164580] [TSNetworkManager.m:104 -[TSNetworkManager makeRequestSync:completionQueue:success:failure:]]: Making Non-UD request: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
      2019-01-19 19:10:10:919 Signal[68612:16161863] [TSNetworkManager.m:264 +[TSNetworkManager logCurlForTask:]]: curl for failed request: curl -v -k -X GET -H 'User-Agent: Signal/2.33.1 (iPhone; iOS 12.1; Scale/3.00)' -H 'Accept-Language: en;q=1, de-AT;q=0.9' https://example.com/v1/accounts/sms/code/+12345678911111?client=ios
      2019-01-19 19:10:10:920 Signal[68612:16161863] [TSNetworkManager.m:299 +[TSNetworkManager errorPrettifyingForFailureBlock:request:]_block_invoke]: The network request failed because of a connectivity error: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
      2019-01-19 19:10:10:920 Signal[68612:16161863] [TSAccountManager.m:343 -[TSAccountManager registerWithPhoneNumber:success:failure:smsVerification:]_block_invoke]: Failed to request verification code request with error:Error Domain=SignalServiceKit.TSNetworkManager Code=0 "Signal was unable to connect to the internet. Please try again." UserInfo={NSUnderlyingError=0x7b0c000877e0 {Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLStringKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, NSErrorFailingURLKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, _NSURLErrorRelatedURLSessionTaskErrorKey=(
      "LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>"
      ), _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>, NSLocalizedDescription=cancelled}}, NSLocalizedDescription=Signal was unable to connect to the internet. Please try again., NSLocalizedRecoverySuggestion=Please check if you are online and try again.}
      2019-01-19 19:10:10:926 Signal[68612:16161863] [UIApplication+OWS.swift:21 findFrontmostViewController(ignoringAlerts:)]: findFrontmostViewController: <UIWindow: 0x7b5c00001500; frame = (0 0; 375 812); autoresize = W+H; gestureRecognizers = <NSArray: 0x7b0c0007edb0>; layer = <UIWindowLayer: 0x7b0800066b20>>
      2019-01-19 19:11:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:12:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:13:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:14:10:922 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:14:48:987 Signal[68612:16161863] [OWSDisappearingMessagesJob.m:353 -[OWSDisappearingMessagesJob fallbackTimerDidFire]]:
      2019-01-19 19:14:48:988 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:145 -[OWSDisappearingMessagesJob runLoop]]: in runLoop
      2019-01-19 19:14:48:992 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:135 -[OWSDisappearingMessagesJob deleteExpiredMessages]]: Removed 0 expired messages
      2019-01-19 19:14:48:993 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:157 -[OWSDisappearingMessagesJob runLoop]]: No more expiring messages.
      2019-01-19 19:15:10:923 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:


      As described, the Android app we compiled from source works fine.










      share|improve this question














      Issue



      We have a self-hosted Signal-Server which runs and works fine for Android Clients (signal-android). With the iOS app (singal-iOS) there is a issue when trying to register a phone number. After pressing "Register" in the first screen, the error



      Signal was unable to connect to the internet. Please try again.



      appears.



      Here is the Xcode log



      2019-01-19 19:10:10:818 Signal[68612:16164580] [TSNetworkManager.m:104 -[TSNetworkManager makeRequestSync:completionQueue:success:failure:]]: Making Non-UD request: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
      2019-01-19 19:10:10:919 Signal[68612:16161863] [TSNetworkManager.m:264 +[TSNetworkManager logCurlForTask:]]: curl for failed request: curl -v -k -X GET -H 'User-Agent: Signal/2.33.1 (iPhone; iOS 12.1; Scale/3.00)' -H 'Accept-Language: en;q=1, de-AT;q=0.9' https://example.com/v1/accounts/sms/code/+12345678911111?client=ios
      2019-01-19 19:10:10:920 Signal[68612:16161863] [TSNetworkManager.m:299 +[TSNetworkManager errorPrettifyingForFailureBlock:request:]_block_invoke]: The network request failed because of a connectivity error: <TSRequest: 0x7b0c00071e50> { URL: v1/accounts/sms/code/+12345678911111?client=ios }
      2019-01-19 19:10:10:920 Signal[68612:16161863] [TSAccountManager.m:343 -[TSAccountManager registerWithPhoneNumber:success:failure:smsVerification:]_block_invoke]: Failed to request verification code request with error:Error Domain=SignalServiceKit.TSNetworkManager Code=0 "Signal was unable to connect to the internet. Please try again." UserInfo={NSUnderlyingError=0x7b0c000877e0 {Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLStringKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, NSErrorFailingURLKey=https://example.com/v1/accounts/sms/code/+12345678911111?client=ios, _NSURLErrorRelatedURLSessionTaskErrorKey=(
      "LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>"
      ), _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <084BF9D2-8F6D-4E23-B1B1-06A38A58CF88>.<1>, NSLocalizedDescription=cancelled}}, NSLocalizedDescription=Signal was unable to connect to the internet. Please try again., NSLocalizedRecoverySuggestion=Please check if you are online and try again.}
      2019-01-19 19:10:10:926 Signal[68612:16161863] [UIApplication+OWS.swift:21 findFrontmostViewController(ignoringAlerts:)]: findFrontmostViewController: <UIWindow: 0x7b5c00001500; frame = (0 0; 375 812); autoresize = W+H; gestureRecognizers = <NSArray: 0x7b0c0007edb0>; layer = <UIWindowLayer: 0x7b0800066b20>>
      2019-01-19 19:11:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:12:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:13:10:921 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:14:10:922 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:
      2019-01-19 19:14:48:987 Signal[68612:16161863] [OWSDisappearingMessagesJob.m:353 -[OWSDisappearingMessagesJob fallbackTimerDidFire]]:
      2019-01-19 19:14:48:988 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:145 -[OWSDisappearingMessagesJob runLoop]]: in runLoop
      2019-01-19 19:14:48:992 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:135 -[OWSDisappearingMessagesJob deleteExpiredMessages]]: Removed 0 expired messages
      2019-01-19 19:14:48:993 Signal[68612:16178879] [OWSDisappearingMessagesJob.m:157 -[OWSDisappearingMessagesJob runLoop]]: No more expiring messages.
      2019-01-19 19:15:10:923 Signal[68612:16161863] [OutageDetection.swift:71 checkForOutageAsync()]:


      As described, the Android app we compiled from source works fine.







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      asked Jan 19 at 18:24









      Drazen MokicDrazen Mokic

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      1,42611930
























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