itunesconnect testflight no builds available for ios?












15















I am having trouble adding an admin to one of my iOS builds.



When I click to my build, it shows I have 2 people who can test it:



enter image description here



But this is not what I'm expecting. I am expecting 3 people. Because if I click to the ITunesConnect Users, I see 3 people.



enter image description here



But for some reason, my friend Yu Yu shows No Builds Available. Why is this the case? Under the Users and Roles, I can confirm that Yu Yu is an admin



enter image description here



What am I doing wrong? How do I allow Yu Yu to see my build 10 (23) ?










share|improve this question

























  • [1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

    – l'L'l
    Feb 11 '18 at 16:58













  • Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

    – John
    Feb 11 '18 at 16:59











  • Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

    – John
    Feb 11 '18 at 17:00











  • You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

    – l'L'l
    Feb 11 '18 at 17:02











  • WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

    – John
    Feb 11 '18 at 17:05
















15















I am having trouble adding an admin to one of my iOS builds.



When I click to my build, it shows I have 2 people who can test it:



enter image description here



But this is not what I'm expecting. I am expecting 3 people. Because if I click to the ITunesConnect Users, I see 3 people.



enter image description here



But for some reason, my friend Yu Yu shows No Builds Available. Why is this the case? Under the Users and Roles, I can confirm that Yu Yu is an admin



enter image description here



What am I doing wrong? How do I allow Yu Yu to see my build 10 (23) ?










share|improve this question

























  • [1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

    – l'L'l
    Feb 11 '18 at 16:58













  • Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

    – John
    Feb 11 '18 at 16:59











  • Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

    – John
    Feb 11 '18 at 17:00











  • You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

    – l'L'l
    Feb 11 '18 at 17:02











  • WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

    – John
    Feb 11 '18 at 17:05














15












15








15








I am having trouble adding an admin to one of my iOS builds.



When I click to my build, it shows I have 2 people who can test it:



enter image description here



But this is not what I'm expecting. I am expecting 3 people. Because if I click to the ITunesConnect Users, I see 3 people.



enter image description here



But for some reason, my friend Yu Yu shows No Builds Available. Why is this the case? Under the Users and Roles, I can confirm that Yu Yu is an admin



enter image description here



What am I doing wrong? How do I allow Yu Yu to see my build 10 (23) ?










share|improve this question
















I am having trouble adding an admin to one of my iOS builds.



When I click to my build, it shows I have 2 people who can test it:



enter image description here



But this is not what I'm expecting. I am expecting 3 people. Because if I click to the ITunesConnect Users, I see 3 people.



enter image description here



But for some reason, my friend Yu Yu shows No Builds Available. Why is this the case? Under the Users and Roles, I can confirm that Yu Yu is an admin



enter image description here



What am I doing wrong? How do I allow Yu Yu to see my build 10 (23) ?







ios itunesconnect testflight






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 11 '18 at 17:05







John

















asked Feb 11 '18 at 16:52









JohnJohn

12.1k50183311




12.1k50183311













  • [1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

    – l'L'l
    Feb 11 '18 at 16:58













  • Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

    – John
    Feb 11 '18 at 16:59











  • Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

    – John
    Feb 11 '18 at 17:00











  • You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

    – l'L'l
    Feb 11 '18 at 17:02











  • WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

    – John
    Feb 11 '18 at 17:05



















  • [1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

    – l'L'l
    Feb 11 '18 at 16:58













  • Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

    – John
    Feb 11 '18 at 16:59











  • Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

    – John
    Feb 11 '18 at 17:00











  • You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

    – l'L'l
    Feb 11 '18 at 17:02











  • WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

    – John
    Feb 11 '18 at 17:05

















[1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

– l'L'l
Feb 11 '18 at 16:58







[1] Is yu yu an iTunes Connect user? [2] On screenshot two, there's a "Builds" tab, what is displayed there? [3] Maybe try removing yu yu from their group/role and re-add them.

– l'L'l
Feb 11 '18 at 16:58















Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

– John
Feb 11 '18 at 16:59





Yes Yu Yu is an itunesconnect user. Under the builds tab, I see build for 10 (23)

– John
Feb 11 '18 at 16:59













Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

– John
Feb 11 '18 at 17:00





Yu Yu is able to login to itunes connect via website with her yuyu email address and see all my apps, including the app intended for this question.

– John
Feb 11 '18 at 17:00













You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

– l'L'l
Feb 11 '18 at 17:02





You could try "Add Testers to Build" on screenshot one perhaps. The only other suggestion would be to remove them from their role and re-add them. Sounds like a bug almost on iTunes Connect.

– l'L'l
Feb 11 '18 at 17:02













WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

– John
Feb 11 '18 at 17:05





WHen i tried "Add Testers to Build", i used Yu Yu's email address. Itunes then gave me the error You’ve already added this email address, so this tester wasn’t added.

– John
Feb 11 '18 at 17:05












4 Answers
4






active

oldest

votes


















7














I had this as well. I removed the users from the test group (I did not delete them from TestFlight) and then re-added them. That gave me the "resend invite" option, which I used. The testers received the new invite, and were able to install the build.






share|improve this answer



















  • 1





    Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

    – SEG.Veenstra
    Dec 7 '18 at 20:25











  • @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

    – rjpadula
    Dec 7 '18 at 20:48



















6














I had same issue. For me, I simply had to go under "BUILDS" > click the + mark next to Builds(0) and actually click the check mark next to my build, then it allowed me to "add" the build for my "new" user. I don't know if this is your issue or if it will help, but it was my solution.



enter image description here



enter image description here






share|improve this answer

































    1














    I had an issue with getting test users assigned to my new build. It just kept stating "no build available" for my users. After trying several things, eventually an email appeared from testflight to all my users. So it seems even though a build was available, I had to wait a couple hours. After that, the users had the build assigned to them already in app store connect.






    share|improve this answer































      0














      I had this same trouble with a group of testers, what fixed it for me was removing the group's access to the build, then re-adding it.






      share|improve this answer























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        4 Answers
        4






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        4 Answers
        4






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        7














        I had this as well. I removed the users from the test group (I did not delete them from TestFlight) and then re-added them. That gave me the "resend invite" option, which I used. The testers received the new invite, and were able to install the build.






        share|improve this answer



















        • 1





          Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

          – SEG.Veenstra
          Dec 7 '18 at 20:25











        • @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

          – rjpadula
          Dec 7 '18 at 20:48
















        7














        I had this as well. I removed the users from the test group (I did not delete them from TestFlight) and then re-added them. That gave me the "resend invite" option, which I used. The testers received the new invite, and were able to install the build.






        share|improve this answer



















        • 1





          Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

          – SEG.Veenstra
          Dec 7 '18 at 20:25











        • @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

          – rjpadula
          Dec 7 '18 at 20:48














        7












        7








        7







        I had this as well. I removed the users from the test group (I did not delete them from TestFlight) and then re-added them. That gave me the "resend invite" option, which I used. The testers received the new invite, and were able to install the build.






        share|improve this answer













        I had this as well. I removed the users from the test group (I did not delete them from TestFlight) and then re-added them. That gave me the "resend invite" option, which I used. The testers received the new invite, and were able to install the build.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Nov 29 '18 at 15:56









        rjpadularjpadula

        19425




        19425








        • 1





          Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

          – SEG.Veenstra
          Dec 7 '18 at 20:25











        • @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

          – rjpadula
          Dec 7 '18 at 20:48














        • 1





          Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

          – SEG.Veenstra
          Dec 7 '18 at 20:25











        • @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

          – rjpadula
          Dec 7 '18 at 20:48








        1




        1





        Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

        – SEG.Veenstra
        Dec 7 '18 at 20:25





        Same happened to me as well. I think it happens when you add users before you've added a build because the 1 user I added after I added the build got the invite. Removing the clitched once and re-adding them worked.

        – SEG.Veenstra
        Dec 7 '18 at 20:25













        @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

        – rjpadula
        Dec 7 '18 at 20:48





        @SEG.Veenstra, I think that you're right: it happens to users that you have added before you add the first build. I haven't seen it on subsequent builds. Of course, you have to have at least one user to add the build.

        – rjpadula
        Dec 7 '18 at 20:48













        6














        I had same issue. For me, I simply had to go under "BUILDS" > click the + mark next to Builds(0) and actually click the check mark next to my build, then it allowed me to "add" the build for my "new" user. I don't know if this is your issue or if it will help, but it was my solution.



        enter image description here



        enter image description here






        share|improve this answer






























          6














          I had same issue. For me, I simply had to go under "BUILDS" > click the + mark next to Builds(0) and actually click the check mark next to my build, then it allowed me to "add" the build for my "new" user. I don't know if this is your issue or if it will help, but it was my solution.



          enter image description here



          enter image description here






          share|improve this answer




























            6












            6








            6







            I had same issue. For me, I simply had to go under "BUILDS" > click the + mark next to Builds(0) and actually click the check mark next to my build, then it allowed me to "add" the build for my "new" user. I don't know if this is your issue or if it will help, but it was my solution.



            enter image description here



            enter image description here






            share|improve this answer















            I had same issue. For me, I simply had to go under "BUILDS" > click the + mark next to Builds(0) and actually click the check mark next to my build, then it allowed me to "add" the build for my "new" user. I don't know if this is your issue or if it will help, but it was my solution.



            enter image description here



            enter image description here







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Apr 6 '18 at 11:09









            mles

            1,78443059




            1,78443059










            answered Feb 20 '18 at 23:43









            GeneralUSAGeneralUSA

            1087




            1087























                1














                I had an issue with getting test users assigned to my new build. It just kept stating "no build available" for my users. After trying several things, eventually an email appeared from testflight to all my users. So it seems even though a build was available, I had to wait a couple hours. After that, the users had the build assigned to them already in app store connect.






                share|improve this answer




























                  1














                  I had an issue with getting test users assigned to my new build. It just kept stating "no build available" for my users. After trying several things, eventually an email appeared from testflight to all my users. So it seems even though a build was available, I had to wait a couple hours. After that, the users had the build assigned to them already in app store connect.






                  share|improve this answer


























                    1












                    1








                    1







                    I had an issue with getting test users assigned to my new build. It just kept stating "no build available" for my users. After trying several things, eventually an email appeared from testflight to all my users. So it seems even though a build was available, I had to wait a couple hours. After that, the users had the build assigned to them already in app store connect.






                    share|improve this answer













                    I had an issue with getting test users assigned to my new build. It just kept stating "no build available" for my users. After trying several things, eventually an email appeared from testflight to all my users. So it seems even though a build was available, I had to wait a couple hours. After that, the users had the build assigned to them already in app store connect.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Oct 1 '18 at 17:48









                    vdidxhovdidxho

                    708




                    708























                        0














                        I had this same trouble with a group of testers, what fixed it for me was removing the group's access to the build, then re-adding it.






                        share|improve this answer




























                          0














                          I had this same trouble with a group of testers, what fixed it for me was removing the group's access to the build, then re-adding it.






                          share|improve this answer


























                            0












                            0








                            0







                            I had this same trouble with a group of testers, what fixed it for me was removing the group's access to the build, then re-adding it.






                            share|improve this answer













                            I had this same trouble with a group of testers, what fixed it for me was removing the group's access to the build, then re-adding it.







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered Jan 18 at 20:00









                            frodo2975frodo2975

                            2,83211522




                            2,83211522






























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